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Degraded
Connectivity issues for users on KPN network
Sep 23, 2025 at 9:05am UTC
Affected services
Backend Services
Resolved
Sep 23, 2025 at 10:15am UTC
The upstream internet provider has solved their issues. We see normal behavior on the KPN network. Our apologies for the inconvenience.
Affected services
Backend Services
Updated
Sep 23, 2025 at 9:44am UTC
Some users may experience slower performance or connectivity issues due to problems with an upstream network provider. We’re monitoring the situation.
Affected services
Backend Services
Created
Sep 23, 2025 at 9:05am UTC
We have noticed users who are on the KPN network have problems connecting and using the JOIN app.
Affected services
Backend Services