Incidents reported on status page for JOIN Cycling https://status.join.cc/ https://d1lppblt9t2x15.cloudfront.net/logos/fbdd346ebb0a41c72f239963fbfc8616.png https://status.join.cc/ en https://status.join.cc/ Sun, 10 Aug 2025 19:38:15 +0000 https://status.join.cc/#1fcf1731794821af6aa8b3df3fcea13f3a7143d302864ecb7012c8685604a39a Backend Services recovered https://status.join.cc/ Sun, 10 Aug 2025 19:32:11 +0000 https://status.join.cc/#1fcf1731794821af6aa8b3df3fcea13f3a7143d302864ecb7012c8685604a39a Backend Services went down https://status.join.cc/incident/702436 Fri, 08 Aug 2025 08:15:00 -0000 https://status.join.cc/incident/702436#e3514e688412db5ad9e4581bbbde0b4b5a3ef447c40e6925cc077fea3778e6eb We’re back! Importing of activities is up and running. Thanks for bearing with us. https://status.join.cc/incident/702436 Thu, 07 Aug 2025 19:15:00 -0000 https://status.join.cc/incident/702436#a05876f8ea5988ad9ab701efffc7a8ccee49568bc8c48f68337ba781bef441d0 We’re investigating an issue with importing of activities that is impacting users. Currently, the team is investigating the cause of these problems. We’re working to fix the problem as quickly as we can. https://status.join.cc/ Thu, 07 Aug 2025 17:43:59 +0000 https://status.join.cc/#51cb52f8e6cd82b505fe3db77954f310b0721a08e167514f9535b3ce1ebb593e Backend Services recovered https://status.join.cc/ Thu, 07 Aug 2025 17:35:52 +0000 https://status.join.cc/#51cb52f8e6cd82b505fe3db77954f310b0721a08e167514f9535b3ce1ebb593e Backend Services went down https://status.join.cc/incident/582698 Wed, 28 May 2025 09:53:00 -0000 https://status.join.cc/incident/582698#c562f33406b6e5acfc3b3ce1bd088c8fb3c2e779de8bfcc451aa773708839ec3 We’re investigating an issue with exporting of Wahoo workouts that is impacting users. We’re working to fix the problem as quickly as we can. https://status.join.cc/incident/539781 Fri, 04 Apr 2025 10:03:00 -0000 https://status.join.cc/incident/539781#6d24ff164d7589818e299224d1c09a0d685ae04e1462486641428fc0bab72905 Wahoo has resolved the problems. https://status.join.cc/incident/539781 Fri, 04 Apr 2025 05:00:00 -0000 https://status.join.cc/incident/539781#ba2ab52ea0afe7dee1bad28ee4a6d312ad9f2342d0430d19ef1127102d1b57bc Due to problems in Wahoo's servers, we are unable to receive and export any workouts from Wahoo. https://status.join.cc/incident/388370 Sun, 23 Jun 2024 19:54:00 -0000 https://status.join.cc/incident/388370#68c7f0d7e755dcd041cdbeb5f4f3d3d153f057b4bce18afc38af8bc18475efb8 We have identified the cause of the issues and implemented the necessary fixes. Our apologies for the inconvenience. https://status.join.cc/incident/369335 Tue, 14 May 2024 21:45:00 -0000 https://status.join.cc/incident/369335#0c378187f4d978c772da705b7357c573ce5b6b3adb13671e7199456e7314204f We have identified the cause of the issues and implemented the necessary fixes. Our apologies for the inconvenience. https://status.join.cc/incident/369335 Tue, 14 May 2024 18:10:00 -0000 https://status.join.cc/incident/369335#10d209cf0617013fe6a40d7f308934a64ee5f0f6942c2ca217480b5d5fc250be We have noticed an outage of the backend services of the JOIN Cycling App. We are hard at work identifying the cause of the issue and implementing a fix. https://status.join.cc/incident/351783 Sat, 06 Apr 2024 21:42:00 -0000 https://status.join.cc/incident/351783#813dd9ac69197da82b1de4c13379e6449fb15963b3806872aec15f0f5e406d08 We have identified the root cause and implemented necessary fixes. If you are on iOS, we advice you to update the app to the latest version, namely 7.3.1. This will solve issues you have. If you have any questions, please contact us at support@join.cc https://status.join.cc/incident/351783 Sat, 06 Apr 2024 19:00:00 -0000 https://status.join.cc/incident/351783#e3c4c45115b9d39661b7eb9247a2318d32ec575a8825971bc8aec06c4c50cb4d We have identified the problem and implemented a fix. To force to use the app again, we advice you re-install the app so that the app is back functioning. We are hard at work getting a fix out of the door to do this automatically . https://status.join.cc/incident/351783 Sat, 06 Apr 2024 15:30:00 -0000 https://status.join.cc/incident/351783#b4cfe10a99d4212480d45b33a56f9e535496536924df67a78975c4c0ea8547d8 We have identified the problem of the outage and are hard at work on a fix. https://status.join.cc/incident/351783 Sat, 06 Apr 2024 13:00:00 -0000 https://status.join.cc/incident/351783#f41a9678651c41845cb3c0e0b42be818909b5a2ef060917bda86f56fccd26bff We're currently experiencing an unexpected outage affecting the backend services of the JOIN Cycling App. Our team is actively investigating to resolve this as quickly as possible. https://status.join.cc/incident/279730 Mon, 30 Oct 2023 14:33:00 -0000 https://status.join.cc/incident/279730#c44e07653e4a4291f16aec6a10e3e5bd8bed902447a25939cc5fb6f10c948de5 We have identified the cause and implemented a fix. Our apologies for the inconvenience. https://status.join.cc/incident/279730 Mon, 30 Oct 2023 13:55:00 -0000 https://status.join.cc/incident/279730#cae3ede64e06e5513f9f4543ee2653eed85d8cd6a571ccd77b7c784f4155d9a1 Due to a configurational error in our backend services it is not possible to redeem a free promo https://status.join.cc/incident/256761 Tue, 05 Sep 2023 20:35:00 -0000 https://status.join.cc/incident/256761#fb4564e18ade9eac8b268b18383fd10592c82e5a9fa6256d652ef1c345aa4cda We have identified the incident and have resolved the issue. The JOIN Cycling App is back online. https://status.join.cc/incident/256761 Tue, 05 Sep 2023 18:30:00 -0000 https://status.join.cc/incident/256761#860980ad059e4d15b931d84518ec4a998876f49f4fa186b11f60349ec3924425 At September 5th 20:30 CEST we identified an outage of the JOIN Cycling App due to network issues in the backend servers.